rana88 Privacy Policy
Your privacy matters to us. This Privacy Policy explains what personal data rana88 collects, why we collect it, how we use it, and the rights you hold as a player based in Bangladesh.
This Privacy Policy ("Policy") applies to all users of the rana88 platform, including visitors who browse the website without registering and registered players who hold an active account. By accessing rana88 or creating an account, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. This Policy should be read alongside our Terms & Conditions.
rana88 is committed to protecting the privacy and security of every player. We collect only the data that is necessary to deliver our services, verify player identities, and meet our obligations under applicable guidelines. We do not sell, rent, or trade your personal information to third parties for marketing purposes.
đ Privacy at a Glance
Every data transmission between your device and rana88 is protected by bank-grade SSL encryption.
Your personal data is never sold, rented, or traded to third parties for commercial or marketing purposes.
You may opt out of all promotional emails and SMS communications at any time through your account settings.
You have the right to request a full copy of the personal data rana88 holds about you at any time.
Subject to legal retention obligations, you may request deletion of your personal data when closing your account.
All player data is stored on encrypted, access-controlled servers. Passwords are hashed and never stored in plain text.
đ Data We Collect
rana88 collects personal data through several channels: directly from you during registration and account use, automatically through your device and browser when you visit the platform, and from third-party payment processors used to facilitate deposits and withdrawals.
âī¸ How We Use Your Data
We use your registration data to create and maintain your rana88 player account, authenticate your identity when you log in, manage your account preferences and settings, and communicate essential service updates such as changes to these policies.
KYC data is processed to verify that you meet the minimum age requirement of 21 years, confirm your identity matches your registered details, detect and prevent duplicate account creation, and investigate any suspected fraudulent, abusive, or irregular activity on the platform. This processing is necessary for the safe and lawful operation of rana88.
Financial transaction data is used solely to process deposits and withdrawals through your nominated payment method (bKash, Nagad, Rocket, Upay, or bank transfer), reconcile account balances, and maintain accurate financial records. rana88 does not store full payment credentials â transaction references are retained for audit and dispute-resolution purposes only.
Device and technical data, together with gaming activity logs, are used to deliver a stable, optimised platform experience tailored to your device. Aggregated, anonymised analytics data is used internally to identify performance issues, prioritise new features, and improve the overall quality of the rana88 experience for all Bangladesh players.
rana88 monitors gaming activity data to identify patterns that may indicate problem gambling behaviour â such as rapid increases in deposit frequency, loss-chasing patterns, or extended unbroken play sessions. Where such patterns are identified, our responsible gaming team may reach out to the player with supportive guidance. This processing is carried out in the interest of player welfare and is a core part of our responsible gaming programme. For full details, see our Responsible Gaming page.
Where you have provided consent at the time of registration or subsequently opted in, rana88 may use your contact details to send you information about promotions, bonuses, tournament announcements, and relevant offers â for example, BPL cricket season promotions or Eid special deposit bonuses. You may withdraw your marketing consent and opt out of all promotional communications at any time by updating your account notification preferences or contacting support at [email protected].
rana88 may be required to retain and disclose certain player data in response to a lawful request from a competent authority, court order, or applicable legal obligation. In such cases, data is disclosed only to the extent strictly required and subject to appropriate safeguards. Retained records are held securely and disposed of in accordance with our internal data retention schedule once the retention period expires.
đ¤ Data Sharing
rana88 does not sell, rent, or trade your personal data. We share data with third parties only where strictly necessary and only under the following limited circumstances:
Transaction references are shared with bKash, Nagad, Rocket, Upay, and partner banking institutions solely to process your requested deposits and withdrawals. These providers operate under their own privacy and security policies and are bound by applicable financial regulations.
Game session identifiers and pseudonymised player references are shared with our certified game suppliers â including Pragmatic Play, Evolution Gaming, Ezugi, Spribe, NetEnt, and Microgaming â to facilitate game delivery, RNG certification audits, and fair-play compliance checks. These providers do not receive your full personal profile.
During KYC verification, document images and identity data may be processed by a contracted third-party identity verification service. All such providers are contractually required to handle your data confidentially, use it only for the stated verification purpose, and delete it once the verification process is complete.
Where required by law, court order, or a legitimate request from a competent authority, rana88 may disclose player data to the extent mandated. We will notify affected players of any such disclosure where we are legally permitted to do so.
â Your Privacy Rights
As a rana88 player, you hold the following rights in respect of your personal data. To exercise any of these rights, contact our support team at [email protected] (plain text â not a clickable link). We will respond to all verified data rights requests within a reasonable period.
đĒ Cookies & Tracking
rana88 uses cookies and similar tracking technologies to operate the platform effectively and improve your experience. The types of cookies we use include:
- Essential Cookies: Required for core platform functions such as maintaining your login session and remembering your language and display preferences. These cannot be disabled without affecting platform functionality.
- Analytics Cookies: Used to collect aggregated, anonymised data about how players navigate the platform. This helps us identify popular game categories, measure page performance, and prioritise improvements.
- Preference Cookies: Store optional customisation settings you have applied, such as preferred deposit method or notification preferences, so they persist across sessions.
đī¸ Data Retention
rana88 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable legal and operational obligations. As a general guide:
- Active account data is retained for the full duration of your account relationship with rana88.
- Transaction and financial records are retained for a minimum of five years following the date of the transaction for audit, anti-money-laundering, and dispute-resolution purposes.
- KYC documentation is retained for a minimum of five years following account closure.
- Marketing communication preferences are updated immediately upon receipt of your opt-out request.
- Support correspondence is retained for up to three years from the date of the interaction.
đ Policy Updates
rana88 may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable guidelines. The date of the most recent revision is always displayed at the top of this page. Where changes are material, we will notify registered players via a platform alert or email to the address on file. Your continued use of the rana88 platform after any revision constitutes acceptance of the updated Policy. We encourage you to review this page periodically. If you have questions about any aspect of this Privacy Policy, please contact our support team at [email protected].
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